Shipping policy
Shipping Policy
Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.
Processing Time
All orders are processed within 1–3 business days after the order is placed. Orders are not processed or shipped on weekends or public holidays.
In case of high order volume, processing times may be slightly delayed. If there will be a significant delay in shipment, we will notify you via email.
Shipping Time
Estimated delivery time to the United Kingdom is 5–10 business days after dispatch.
Please note that delivery times are estimates and may vary depending on courier services, customs processing, or high demand periods.
Shipping Cost
We offer Free Shipping on all orders within the United Kingdom unless stated otherwise on the product page.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Shipping Delays
Occasionally shipping delays may occur due to circumstances beyond our control such as courier delays, customs inspections, weather conditions, or high seasonal demand.
We appreciate your patience in such situations.
Incorrect Address
Customers are responsible for providing accurate shipping information. If the shipping address is incorrect and the order has already been shipped, we may not be able to change it.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the courier. If this occurs, please contact the courier service directly.
Contact Us
If you have any questions regarding shipping, please contact us through our Contact Us page and our support team will assist you.